Our lab’s auto pipetter is broken about 60% of the time, most days we just shut it off and reroute specimens to the workbenches to do it by hand because it’s faster than attempting to fix it or call customer service. Maybe once the good-for-nothing customer service repair phone line is replaced by AI it will actually function and be worth the half a million dollars we spent on this stupid machine, lol
This is the result of using black and white terminology for something that is a fluid scale. Square peg meets circle hole (although this guy definitely knows his holes).