Delta has a long-term strategy to boost its profitability by moving away from set fares and toward individualized pricing using AI. The pilot program, which uses AI for 3% of fares, has so far been “amazingly favorable,” the airline said. Privacy advocates fear this will lead to price-gouging, with one consumer advocate comparing the tactic to “hacking our brains.”

  • Krauerking@lemy.lol
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    28 days ago

    The wealthy have more time to shop around and more money to choose another option so companies think they need to provide extra incentives to get them which means better treatment and prices and etcetera.

    The poor? Ehh gouge for all they are worth and hope they die so you don’t have to hear them complain.
    Which is insane cause that means the poor are the profit margins allowing for the deals of the wealthy.