I still remember the last game I pre-ordered. Halo: The Master Chief Collection. Game straight up didn’t work for like 6 months. And they promised all this free shit to us who bought it day one, but those of us who got it digitally didn’t qualify, so we didn’t get it. Even though I asked a Microsoft store rep if we qualified and they said yes. They later said no.
Welcome to Microsoft. I’m convinced that they have people on their staff whose job it is to make the customer experience worse just because that’s part of their brand identity.
I still remember the last game I pre-ordered. Halo: The Master Chief Collection. Game straight up didn’t work for like 6 months. And they promised all this free shit to us who bought it day one, but those of us who got it digitally didn’t qualify, so we didn’t get it. Even though I asked a Microsoft store rep if we qualified and they said yes. They later said no.
Never again for me.
Welcome to Microsoft. I’m convinced that they have people on their staff whose job it is to make the customer experience worse just because that’s part of their brand identity.