Unless something drastic has changed, I would not be buying any hardware from Google.
In my experience Google has a history of discontinuing support at very short notice. It also still hadn’t figured out shipping, accessories or warranty return the last time I purchased something from them.
That may well be true, but it doesn’t excuse selling new hardware that it ceased to provide updates for less than a year later, six months was all I got if I recall correctly, this was some time ago as others have pointed out.
If you’re going into this, do so with your eyes open and be prepared for Murphy’s Law to apply:
Current Pixel phones receive 7 years of security updates, so you literally don’t know what you’re talking about. Warranty returns and trade-ins are easy. Do you work for Samsung or Apple or something? Jesus. Whatever supposed bad experience you’ve had must have been fucking ages ago.
I don’t have to justify myself, but for the record, I purchased two Galaxy Nexus phones, a Nexus 7 tablet, half a dozen Chromecast Audio, half a dozen Chromecasts, have been using Gmail for business since 2009, was a Google Reseller and I stand by my statement.
Unless something drastic has changed, I would not be buying any hardware from Google.
In my experience Google has a history of discontinuing support at very short notice. It also still hadn’t figured out shipping, accessories or warranty return the last time I purchased something from them.
This is a pixel community…
And I’m a user.
Your point?
Has this happened earlier than their announced timelines? Google has publicly stated 7 years of support for these phones.
Google absolutely EOL many products, but from what I know they never guaranteed support for those and went back on it later.
That may well be true, but it doesn’t excuse selling new hardware that it ceased to provide updates for less than a year later, six months was all I got if I recall correctly, this was some time ago as others have pointed out.
If you’re going into this, do so with your eyes open and be prepared for Murphy’s Law to apply:
“Anything that can happen, will”
Sure, but there’s a difference between no support period and a publicly announced support period.
Feel free to come back and mock me if they break their 7 year promise. I don’t think they will.
Current Pixel phones receive 7 years of security updates, so you literally don’t know what you’re talking about. Warranty returns and trade-ins are easy. Do you work for Samsung or Apple or something? Jesus. Whatever supposed bad experience you’ve had must have been fucking ages ago.
I don’t have to justify myself, but for the record, I purchased two Galaxy Nexus phones, a Nexus 7 tablet, half a dozen Chromecast Audio, half a dozen Chromecasts, have been using Gmail for business since 2009, was a Google Reseller and I stand by my statement.
When you come in here to shit on a post, yes you do.
That’s a 13 year old phone, and it was made by Samsung, so if you had any warranty problems, it would have been with Samsung.
And that tablet is almost exactly as old. How is your story of bad service—or whatever it is that happened to you—relevant 13 years later?
“In my experience 13 years ago, support was bad, therefore I assume support is bad now, so don’t buy anything from Google.”
Literally you.